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Comprehensive Approach

Crossroads has comprehensive policies and procedures addressing routine, corrective and preventive maintenance. Routine maintenance procedures include a daily task list for each maintenance employee and a monthly physical inspection of each property by Crossroad’s Operation Manager. 


Procedures also include information on timely handling of work orders and signing off on work orders by residents to ensure they are pleased with the quality of the repair.  Crossroads also develops a specialized preventive maintenance plan for each site which includes a proactive program of regularly scheduled inspections, servicing, and repairs designed to prolong the useful life of equipment while helping to avoid costly breakdowns.  


Crossroads believes that a strong preventive maintenance program is important to resident and community safety since regularly inspecting/repairing equipment will reduce equipment and systems failure that can lead to hazardous conditions and accidents. In addition,


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